Exchange & Return/Refund


Goods sold out are not refundable or exchangeable.


Charmerize will not entertain any cancellation, refund, exchange of products due to customer’s change of mind once order shipped/made.


In the unlikely event that a product received damage upon collection or arrival, please contact our customer service team for return instructions and return center address.


Note: Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact !

Buyer is responsible for return shipping cost and any related expenses.